Tailored to your needs
ILM3
Award/Certificate in Leadership & Management
4 days | ref 8600
Day 1
Course Induction / Leadership and management styles / Building an effective team
Assignment
Assignment
Day 2
Communication styles and effectiveness / Team briefing and presentation skills
Day 3
Conflict Management and Handling Difficult People
Day 4
Motivation & Delegate Presentations
Formal Presentation
Formal Presentation